Your doctor will determine when you are well enough to go home. In preparing to leave, we suggest you arrange for a family member or friend to pick you up. Your room needs to be thoroughly cleaned before another patient can be admitted. Therefore, it is imperative that every effort be made to leave at the designated discharge time.
Discharge Planning: Within 48 hours of admission, a patient care conference will be scheduled with you, your doctor and your Primary Care Nurse to discuss what to expect during your hospital stay. To help you plan for your needs once you are discharged from the hospital, your projected date of discharge will be discussed at this time. A Case Manager will also meet with you within 48 hours of admission to help plan for your discharge by determining the level of care you will need. Our Case Managers can assist with transfers to an extended care facility or rehabilitation facility, if needed. They will also assess continuing care needs like visiting nursing services, equipment, arrange for assistance with chores, meals, etc., as well as companion services and financial and insurance resources. The case manager will meet with you and your family privately and confidentially. For more information, dial 7376 from your room phone.
Griffin Pharmacy & Gifts: One Less Stop on Your Way Home! If you are prescribed any medications prior to discharge, we can have them filled and delivered to your room before you leave for home. Speak to your nurse or dial 1490 from your room phone for more details.
Located on the Ground Floor just off the main lobby, Griffin’s full-service retail pharmacy provides patient prescriptions, over-the-counter medicines, vitamins, and nutritional supplements to the community. Griffin Pharmacy & Gifts offers:
- Prescriptions ready when you are discharged
- Competitive pricing with other pharmacies
- Online renewals & free delivery (within 24 hours)
Expertise - Free consultations from your trusted healthcare source
Griffin Pharmacy & Gifts is open Monday - Friday: 9 a.m.-7 p.m.; and Saturday: 9 a.m.-3 p.m.
For more information, call 203.732.1490 or email firstname.lastname@example.org.
Hospital Bill: Your hospital bill includes your daily room rate, which covers general nursing care, dietary services, housekeeping, laundry, maintenance, medical records and use of standard hospital equipment. Additional services ordered by your physician such as operating and recovery room usage, medications and supplies, laboratory, x-ray and therapeutic services will be listed separately on your hospital bill. Your bill does not include your attending physician’s fees. Specialty Services - In addition to your personal doctor, you may also receive bills from consultants such as radiologists, cardiologists, pathologists and anesthesiologists whose services were requested by your doctor. Each physician bills you separately. You are encouraged to review your bill and if you have any questions, please contact the Business Office at 7360 from your room phone or at 203.732.7360 from home.
Financial Arrangements: We offer Financial Counselors to help if you have any questions about your bill. A representative will be assigned to you who will help obtain billing instructions, assist you in completing forms and advise you of your financial responsibility. To contact our Financial Counselors, dial 7360 from your room phone or 203.732.7360 from home.
Patient Satisfaction: At Griffin Hospital, our goal is to create an exceptional healthcare experience for our patients and their visitors. If at any time during your stay with us, you are not happy with your care, please tell us so we can address your concerns. In addition, you may also receive a telephone survey call when you return home. The survey will only take about 10 minutes and will help us learn how we can better meet our patients’ needs.
Access to Your Medical Records: Griffin Hospital offers a patient portal called My Griffin Health. This secure, private website allows you to access your health information online. Griffin Hospital offers this website to help you find all the information you need about your health information. You can use My Griffin Health to:
- You can share your medical records with your care partner (with appropriate authorization).
- Make sure your healthcare provider has the correct contact information.
- Update your health information, including allergies, medical conditions, medications you take and procedure history.
- Review your visit history, insurance information, medications, reports and more.
- Review your statements and pay your hospital bills online.
- Check your appointment, directions and contact information, and which doctor you’re seeing.
- Verify your doctors’ and nursing discharge information.
My Griffin Health also allows you to archive your health record offline and save it in a convenient PDF file. You even have the option of providing an exchange of information to many of your doctors’ electronic medical record systems.
How do I need to get started?
Visit Griffin Hospital’s Medical Records Department on the Ground Floor of the hospital to fill out the form and provide a photo ID. In a few days, you will receive a special code and instruction on how to access My Griffin Health. For more information, contact Medical Records at 7390 from your room phone or 203.732.7390 from home.