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Information about the Coronavirus

Griffin Health is committed to the care and safety of our patients. Please call your doctor or provider before your visit for the latest COVID-19 information and any safety precautions that may be needed to protect you. For more information on preparation, testing, visiting, and how to help click here. If you have COVID-19 questions call our hotline at 203-204-1053.


Stay Safe, Stay Healthy

We're here for you

In the best of times and in the most challenging times, we are here to help you stay safe and stay healthy.

Urgent medical care needs don’t stop for COVID-19, and your health is too important to postpone necessary care. That’s why we have taken extra precautions to ensure your safety so you can receive the care you need from our health experts.


Stay safe - with video or in-person visits

While some patients have chosen to receive their care through video visits (also called virtual visits), more of our patients are returning to our offices because in many cases, it’s the best way to get the care they need.

We want you to get the best care possible and feel confident that you will be safe when using our services. Griffin Health has implemented infection control procedures across all facilities. When you come to our offices, you’ll notice we’re doing things differently, more specifically:

  1. Pre-screening patients before coming to a facility. All patients are pre-screened by phone before scheduling a visit at our physician offices or any of our outpatient facilities.
  2. Designated COVID-19 care centers. Patients that have been found to exhibit COVID-19 symptoms will only be seen in designated care centers.
  3. Modified visitation and entry policy at Griffin Hospital. Griffin Hospital has implemented a modified visitation and entry policy, see visiting Griffin Hospital below for details.
  4. All appointments require a COVID-19 screening. All patients and visitors will be screened prior to entry. The screening process includes information about symptoms of respiratory illness, and a touch-free thermometer scan to determine body temperature.
  5. Medical providers and staff are checked daily. All medical providers and staff members are evaluated for any COVID-19 symptoms and have their temperatures taken daily.
  6. Rapid in-house COVID-19 testing capability. Griffin Hospital can produce COVID-19 test results in 45 minutes using its in-house Cepheid analyzer, minimizing the time to make a COVID-19 diagnosis and ensure the proper precautions are put in place, including patient isolation.
  7. Masks are mandatory. Masks are worn by all patients, visitors, medical providers, and staff members at all times.
  8. Physical distancing is observed. Patients are carefully scheduled to minimize time in the waiting room and other common areas. Seats in common areas are spaced at least six feet apart.
  9. Enhanced cleaning. Throughout the day and in between each visit, exam rooms and other key areas are rigorously disinfected. Additionally, every physician office and outpatient facility is professionally cleaned each night.
  10. Additional protective measures. Medical providers and staff members consistently follow stringent hand-hygiene protocols before and after every patient encounter. Personal protective equipment is used for any patients on contact or airborne precautions.

Inpatient Services:

  1. Patients who are not on COVID-19 isolation will be permitted up to two visitors, in the building, at one time.
  2. Patients who have a positive COVID-19 infection or who are isolated pending test results will be able to designate a single Care Partner that can be with them during their stay, but will not otherwise be permitted to have visitors. Care Partners will be required to use appropriate Personal Protective Equipment while in the patient room and follow all established infection control protocols. Care Partners for COVID-19 positive or suspected patients will be encouraged to stay in the patient room as much as possible and will be asked to not visit any other areas of the hospital, including the cafeteria. COVID-19 positive or suspected patients placed on airborne precautions due to aerosolizing procedures will not be permitted to have a Care Partner or visitors.
  3. No visitors will be permitted for patients in CP South.
  4. Patients admitted to the Childbirth Center (CBC) will be permitted to have one care partner for the duration of their stay, providing that the care partner is screened upon entry and is asymptotic. The care partner will be encouraged to stay in the CBC and not visit other areas of the hospital.
  5. Humanitarian exceptions will be made on a case-by-case basis, which will include allowing visitors for end of life situations, patients with disabilities or difficulty communicating, and patients under investigation for COVID-19 for the purposes of discharge to a nursing facility. However, every attempt will be made to limit the number of visitors to no more than two in the building, at one time. Requests for exceptions should be directed to the House Supervisor as they arise.

Emergency Department (ED):

  1. Patients will be permitted to have one visitor with them, but the visitors will be asked to stay in the room with the patient.
  2. Patients who have an active COVID-19 infection or who are isolated pending results will not be permitted to have visitors.
  3. Humanitarian exceptions will be made on a case-by-case basis, which will include allowing visitors for end of life situations, patients with disabilities or difficulty communicating, and patients under investigation for COVID-19 for the purposes of discharge to a nursing facility. However, every attempt will be made to limit the number of visitors to no more than two in the building, at one time. Requests for exceptions should be directed to the ED Supervisor as they arise.

Outpatient Services:

  1. Main Hospital: Patients coming to Griffin for outpatient testing may be accompanied by one caregiver.
  2. Cancer Center: Patients coming to Radiation Oncology and Medical Oncology will not be permitted to bring a caregiver with them. Patients coming to all other departments within the Cancer Center will be permitted to bring one caregiver with them to their appointment.
  3. Humanitarian exceptions will be made on a case-by-case basis, which will include patients with disabilities or difficulty communicating as well as pediatric patients, however, every attempt will be made to limit the number of visitors to no more than two in the building, at one time. Requests for exceptions should be directed to the appropriate Department Director.

Surgical Services: OR/SDS/PACU/GI Suite/Interventional Radiology (IR):

  1. Patients may be allowed one caregiver to accompany them to the Patient Access registration area if the patient requires assistance, but the caregiver may not stay in the building.
  2. Visitors are not allowed in the Surgical Services Department, Same Day Surgery Suite, PACU, GI Suite, IR Suite or their respective waiting areas at any time.
  3. Humanitarian exceptions will be made on a case-by-case basis, which will include end of life situations, patients with disabilities and difficulty communicating, and pediatric patients. However, every attempt will be made to limit the number of visitors to no more than two in the building, at one time. Requests for exceptions should be directed to the appropriate Department Director.

Community Services:

  1. The Griffin Hospital Cafeteria and Cancer Center Café are closed for dining to visitors from the community.
  2. The Griffin Hospital Resource Center is closed to patients and visitors. It will remain open for employees. Resource Center staff will provide assistance to everyone else by phone or online.

Special Provisions for Persons with Disabilities (applies to all hospital inpatient, Emergency Department, and outpatient services):

  1. Pursuant to an order issued by the Connecticut Department of Public Health on June 9, 2020, patients with disabilities, including patients who are COVID-19 positive, may have a designated support person to support their disability-related needs during their visit to the hospital.
  2. All other provisions of Griffin’s visitation policy, including screening for COVID-19, limitations on the number of individuals visiting or with the patient, and the right of the hospital to restrict visitors (or support persons) who have been exposed to COVID-19 or are COVID-19 positive conform with the Connecticut DPH’s order and, as such, support persons:
    • Must be screened. If they are symptomatic or have an active COVID-19 status, they will not be permitted to enter.
    • May be denied access where attendant risks of such access cannot be reasonably mitigated. This will include denying access to patients who are on “Airborne Precautions” because they are on a ventilator or receiving high flow oxygen.
    • Shall comply with all reasonable requirements imposed by the hospital to minimize the potential spread of infection, including wearing of appropriate Personal Protective Equipment (PPE) and following directions of staff members regarding isolation and infection control.

As indicated in Governor Lamont’s Executive Order No. 7C, there is an increased risk of rapid spread of COVID-19 among people being treated in a communal setting. For this reason at this time, visitation will not be allowed on the CP South Inpatient Psychiatric Unit or in the Post Anesthesia Care Unit (Recovery Room). We suggest connecting with your loved ones through other means such as telephone calls.

We will continue to assess these policies to ensure that they reflect the most current knowledge and support our long-standing commitment to person-centered care.


Stay healthy - don't delay care

If it’s time for your annual check-up, for preventive tests like mammograms and colonoscopies, or for diagnostic procedures like a cardiac stress test, your health is too important to postpone necessary care.

Delaying care can lead to complications and advanced stages of disease. Waiting can make medical issues worse and result in long-term damage that could have been avoided. If you suffer from a chronic disease such as diabetes, hypertension, or asthma, it is essential for you to maintain your regular care and continue taking your medication.


Emergencies don't stop for COVID-19

You may think it’s risky to seek medical care with COVID-19 in the community, but waiting too long to get help for medical issues or life-threatening conditions can be far more dangerous than COVID-19.

If you experience symptoms or a change in your health, please contact us even if you don’t think your symptoms are urgent. We are here to help and can discuss the best way to get the care you need.

If you are experiencing other more serious symptoms, like difficulty breathing or pain in the chest or abdomen, call 911 immediately. Just as our office has taken steps to ensure your safety, Griffin Hospital has done the same and is ready to take care of anyone needing emergency and urgent care.


Questions about COVID-19?

Call the Griffin Health Hotline at 203-204-1053

Griffin Health is offering a call center for patients, visitors and members of the community who have questions about COVID-19. Griffin Health caregivers are available to answer your questions Monday – Friday from 8AM – 5PM and Saturday-Sunday 8AM – 3PM.

Need to get tested? Call 203-437-6815

Griffin Health has been approved by the Connecticut Department of Public Health to provide a drive-up collection facility for COVID-19 testing on the Griffin Hospital campus, 130 Division Street, Derby.

Want to make a donation?

If you or someone you know is interested in supporting Griffin Health and our Caregivers so we can continue to do everything possible to maintain and replenish valuable supplies, there are two ways you can help. Click here to learn more.

Information about COVID-19

Griffin Health has been following the developing risk posed by the novel (new) coronavirus (COVID-19) closely.

We are constantly monitoring the spread of the virus, and continue to closely follow new guidelines or recommendations issued by the CDC as the public health community learns more about how COVID-19 is contracted, spread, and most effectively treated.

Information on the COVID-19 situation is evolving rapidly. For the latest updates, visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Griffin Health offers the following information to help keep our community aware of potential spread of the virus in our community and learn ways to reduce possible exposure:


What You Need to Know

The coronavirus COVID-19 was first detected in Wuhan City, Hubei Province, China. The virus has been detected in over 50 countries internationally, including the United States.

Coronaviruses are a family of (+) RNA viruses that can cause respiratory illness in humans. They get their name, “corona,” from the many crown-like spikes on the surface of the virus. They are common in many different species of animals (camels, cattle, cats, and bats). Rarely, animal coronaviruses can infect people and then spread between people such as with SARS-CoV, MERS-CoV and now COVID-19.

COVID-19 is primarily spread through respiratory droplets. Generally, individuals within six feet of someone who is contagious and come into contact with these droplets will be infected. A person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Symptoms of COVID-19 appear within two to 14 days after exposure and include:

  • Fever
  • Cough
  • Difficulty breathing (shortness of breath)

In the large majority of those infected, COVID-19 causes only mild cold symptoms. Severe cases can lead to pneumonia, difficulty breathing and death. According to data from China, the elderly (70+), and those with pre-existing medical conditions appear to be more vulnerable to the virus.

If you suspect you may have COVID-19, call your healthcare provider to discuss your symptoms and recent travel. Your physician will instruct you how to proceed with any care you need.

If your symptoms worsen, including difficulty breathing, persistent pain or pressure in the chest, new confusion or inability to arouse or bluish lips or face, call 9-1-1 or go to a nearby emergency department for evaluation.


How You Can Be Prepared

As the number of confirmed cases of COVID-19 increases in Connecticut, we strongly encourage individuals to practice proven methods to protect themselves from exposure to respiratory viruses.

The most important you can do to protect yourself from respiratory viruses is to practice good hand hygiene. You should wash your hands often, especially when visiting a public place like your workplace, a store, or a school. Wash with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Additionally, avoid touching your eyes, nose, and mouth with unwashed hands.

In addition to protecting themselves, individuals have a responsibility to help prevent the spread of a respiratory virus. You should avoid close contact with people who are sick, and stay home if you are sick. Always cover your mouth with a tissue when you cough or sneeze and throw the tissue in the trash, then wash your hands. At your home and work, clean and disinfect frequently touched objects and surfaces.

The symptoms for COVID-19 include fever, cough and shortness of breath. Anyone who is experiencing these symptoms and has travelled to area where there have been confirmed cases of COVID-19, or have come in close contact with a person who is being evaluated for the virus, should contact their healthcare provider immediately for instruction on what you should do.

If you have flu-like symptoms, you should stay home and help relieve symptoms by getting rest, staying hydrated and taking steps to control your fever.

If you are unclear or concerned about your symptoms, you should contact your healthcare provider. Your physician will instruct you how to proceed with any care you need.

For severe symptoms, including difficulty breathing, persistent pain or pressure in the chest, new confusion or inability to arouse or bluish lips or face, call 911 or go to a nearby emergency department for evaluation.

For more information on COVID-19, visit the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html.

These steps are based upon the most up-to-date recommendations developed by the Centers for Disease Control (CDC) and the Connecticut Department of Public Health for identifying, isolating, and treating airborne viruses like influenza.


Additional Resources

Griffin Health Chief Medical Officer and Infectious Diseases Physician Dr. Frederick Browne has been providing information on COVID-19, its symptoms, who’s at risk, how the virus is transmitted, and how you can help prevent your exposure to the virus and contain its spread as well as developments with testing and testing requirements.

To view more interviews, visit the WICC website here.