Griffin Health recently honored Hwei-Jeng Liao-liu (Jen), RN, Jennifer D’Errico, RN, and Jocelyn Helms, RN, with The DAISY Award for Extraordinary Nurses.
The award is part of the DAISY Foundation's mission to recognize the extraordinary, compassionate care nurses provide patients and families every day. Winner can be nominated by patients, patients’ family or friends or fellow caregivers for their exemplary care.
Liao-liu, a nurse in The Childbirth Center at Griffin Hospital, was nominated by a patient for her kind and welcoming nature.
“As a single mother at a time where visitors are restricted, Jen made me feel welcomed and cared for from start to finish,” the nomination for Liao-liu stated. “She always explained everything in detail and even took a feeding or two so I could sleep for a few hours. This was so helpful and appreciated! Jen was always prompt and attentive.”
D’Errico, a nurse on the Griffin Hospital inpatient floors, was nominated by a patient for her exceptional care and empathy.
“While having a specifically difficult night, Jen listened to me, talking about a possible anxiety attack,” the nomination for D’Errico stated. “My oxygen numbers were good, my pulse was good, but I still felt like my heart was beating out of my chest. She looked into medications for me, but changing my roommate of the evening seemed to solve a lot of the problem. However, it was definitely Jen’s listening skills that night that made me feel much better and much more well cared for.”
Helms, a nurse in the Griffin Hospital ICU, was nominated by a fellow Griffin caregiver for her exceptional compassionate care.
“Jocelyn is one of the most selfless people we have the pleasure of working alongside,” the nomination for Helms stated. “She never wants recognition for any of the gracious acts she provides. Jocelyn always incorporates some extra love and compassion into the care of both patients and families - going above and beyond for all the little things that actually have had the greatest impact.
“Jocelyn works tirelessly in caring for COVID-19 patients, putting their needs above all else, comforting and reassuring their families, but above all, advocating for someone who no longer had a voice. She always seems to find out what is most important to her patients and incorporates that into their care - whether it’s playing Whitney Houston at their bedside, giving them new hairstyles, or somehow blinding the patients to the busyness in the ICU. Jocelyn’s calming voice was the last some of our patients heard. It always seemed like she was the angel who helped these patients pass with dignity. Somehow, Jocelyn comes into work every day with a positive attitude and continues to motivate all of us to be the best version of ourselves. Jocelyn is someone we all strive to be like and we are blessed she is not only one of our co-workers, but one of our best friends too.”
Information about the DAISY Award is included in Griffin Health patient information packets and nomination forms are available online and at all Griffin Health locations. The award recipients are chosen by a committee at Griffin and the award is presented throughout the year. For more information, visit griffinhealth.org/daisy.
About The DAISY Foundation
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little known but not uncommon auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.