Griffin Hospital holds daily Organizational Safety Huddles; shares Safety Stories at each meeting and applies principles of a "Just Culture." The hospital has trained Safety Coaches and is teaching staff to be Safety "CHAMPs" by adhering to the following practices:
C: Communicate Clearly
Repeat and Read Backs, Clarifying Questing, using phonetic and numeric clarifications.
H: Hand-Off Effectively
Using SBAR (Situation, Background, Assessment and Recommendations)
A: Attention to Detail
Using STAR (Stop, Think, Act, Review)
M: Mentor Each Other with 200% Accountability
Cross-checks and coaching; speak up for safety using ARCC (ask question, request a change, voice concern, go up chain of command)
P: Practice and Accept a Questioning Attitude
Validate and Verify, Stop the Line for clarification