Patient & Visitor Information
Patient & Visitor Code of Conduct (Our Culture of Safety)
Griffin Hospital is committed to ensuring a safe environment for our patients, visitors, and staff through mutual respect, Exceptional care is built on compassion, understanding and respect for one another, please read our code of conduct for the safety and dignity of Griffin Caregivers, staff, patients, and visitors.
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Dining Services
Griffin Hospital’s dining room offers a wide selection of hot and cold meals, snacks, and beverages.
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Griffin Pharmacy & Gifts
An old-fashioned neighborhood pharmacy and gift shop. Free local prescription delivery service is available.
Planetree Services & Amenities
Planetree Services & Amenities
Hair Salon
Hair salon and nail services are available for patients at Griffin Hospital.
Social Services
Our social workers can assist you by providing referrals to appropriate community agencies, support groups, or when applying for Medicaid, disability or other entitlements.
- Advance Care Planning
Spiritual Care & Interfaith Chapel
Griffin Hospital offers religious & chaplain services for patients and visitors.
Caring for a Loved One After Hospitalization (Caregiving)
Resources, booklets, exercise guides, and practical tools to help family members and caregivers support a loved one’s recovery, safety, mobility and wellbeing after leaving the hospital can be found by clicking here.
Whether you are here as a patient or visitor, we want your visit to be as comfortable and convenient as possible.
The following information provides useful information about our visitor policy, parking, dining services, and more.
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ATM Machine
An ATM is located in front of Griffin Pharmacy & Gifts, just off the main lobby corridor. -
Ambassador Service
Volunteer ambassadors are stationed in our main lobby and Emergency Department to provide wheelchair assistance or to escort you to your destination.Learn more about volunteering at Griffin Hospital
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Flowers, Gifts, and Mail
Flowers, gifts, and mail for an inpatient may be mailed to:Patient Name
Griffin Hospital
130 Division St.
Derby, CT 06418Flowers, gifts, and mail addressed to a patient will be delivered to their room. Any mail received after discharge will be forwarded to the patient’s home address. Outgoing mail may be given to a nurse or volunteer or deposited into the mailbox, located just outside the the Childbirth Center entrance. Gifts, flowers, and postage stamps are available for purchase from Griffin Pharmacy & Gifts; delivery is free. -
Griffin Pharmacy & Gifts
Griffin Pharmacy & Gifts is located on the ground floor of Griffin Hospital, off the main lobby. Available merchandise includes over-the-counter medications, vitamins and nutritional supplements, surgical supplies, candy and snacks, gifts, flowers, cards and more. Gift and prescription delivery service available.More about Griffin Pharmacy & Gifts
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Guest Services and Patient Information
A Guest Services Representative is available in the main lobby from 6:30 AM – 8:00 PM and can provide patient information, directions, and answer questions.
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Health Resource Centers
Our Community Health Resource Center is a free lending-library of consumer-level health and lifestyle materials to our patients, visitors, and community members. Computers with Internet access are also available. Satellite resource centers are located on patient floors and in the Center for Cancer Care.More about the Health Resource Center
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Hours
Our main lobby entrance is open from 6:30 AM – 8:00 PM. If you arrive earlier than 6:30 AM or later than 8:00 PM, please enter through the Childbirth Center, located at the front of the building, or through our Emergency Department. -
Internet Access
Free WiFi service is available to patients and visitors and desktop computers are available in our Health Resource Center and in the Satellite Resource Centers, located on patient floors. -
Parking and Transportation
Parking at Griffin Hospital is free.Our main parking lot is located in front of the hospital main entrance and a second lot is available next to the hospital on Seymour Avenue. Additional parking is located down the street at the Center for Cancer Care. Parking for the Emergency Department is located at the Emergency entrance.
Valet Parking
Valet parking is available between 6:00 AM and 5:00 PM at the main entrance. Valet parking is free for patients and their escorts.
Handicapped Parking
Handicapped parking is available directly in front of the hospital.Directions to Griffin Hospital
Public Transportation
- Connecticut Transit Bus
A Connecticut Transit bus stop is located next to the hospital. - Valley Transit District
(203) 735-6408 - Greater New Haven Transit District/My Ride
(203) 288-6282
Taxi Service
- Valley Cab Co.
(203) 732-8294
- Connecticut Transit Bus
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Amentities for health and wellness
A number of complementary services and amenities are available to patients and visitors to aid in healing and relaxation.More about Planetree at Griffin Hospital
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Spiritual Services
Our interfaith chapel is located on the first floor of the hospital’s East wing. Chaplains are available 24 hours a day, daily. The chapel is always open for prayer and meditation. Spiritual services and meditations are scheduled regularly and individual contact with patients and family members is available upon request. -
Smoking Policy
For the health, safety, and comfort, smoking is prohibited in all areas of the hospital campus – indoors and outdoors. -
Visitor Policy
We have a liberal visiting policy, based on the preference and condition of our patients. Most units allow patient visiting at any time, unless the patient’s condition prevents it. Patients can designate specific visitors, including, but not limited to, a spouse, domestic partner (including same sex domestic partners), another family member or a friend. Patients may also withdraw or deny their consent for visitors at any time. The hospital will not restrict, limit or otherwise deny visitation privilege on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability. While in the hospital, we ask that you speak quietly, silence electronic devices, and avoid unnecessary noise.If you have a cold, sore throat, or other contagious condition, please delay your visit until you are well. Please also click here and take a moment to familiarize yourself and your visitors with our code of conduct.
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Wheelchairs
Wheelchairs are available upon request at the main entrance and in the Emergency Department.